Customer Loyalty Program

Curious how your customers feel about you?
Want to know your Net Promoter Score?

Enroll in the Sage Customer Loyalty Program
Don’t miss out on this incredible opportunity to understand how your customers feel about Sage products and the services you provide. The Sage Customer Loyalty Program will provide you access to a powerful surveying tool that will be deployed to our mutual customers to gain valuable insight. This vital information can help you develop strategies to improve client retention and customer loyalty.

The enrollment period for the 2010 program is now closed. We appreciate your interest and will be offering the program again next spring.

Why you should participate:

• Find out how your customers really feel about your organization.
• Participate at no cost to you.
• Get complete administration of one survey to all customers each year by an independent third-party vendor. Complete sample management, email invitations, survey programming, and hosting included.
• Access results from each of your individual clients, along with summary report capabilities on total clients interviewed.
• Enjoy dashboard access that will enable you to view results by selected variables.
• Customize your survey by selecting from a bank of additional survey questions that match your business offerings.
• Study your customer experience ranking results against overall partner benchmarks for the product lines that you carry. 
• Receive a Customer Loyalty Program Workbook that will help you understand the benefits of the project and how to make the most of it for your business.
• And much, much more!

Qualifications for membership:

• Be authorized to sell any product line listed below:
  
  

  Small Business Accounting: • Sage DacEasy • Sage FAS Fixed Assets • Sage Peachtree • Simply Accounting by Sage • Sage Timeslips Mid Market/Small Enterprise: • Sage Analytics • Sage BusinessVision • Sage BusinessWorks Accounting • Sage ERP Accpac • Sage ERP MAS 90 and Sage ERP MAS 200 • Sage ERP MAS 500 • Sage ERP X3 • Sage PFW ERP • Sage Pro ERP

  Customer Relationship Management: • Sage ACT! • SageCRM.com • SageCRM • Sage SalesLogix Construction and Real Estate: • Sage Master Builder • Sage Timberline Office Employer Solutions: • Sage Abra HRMS • Sage Carpe Diem • Sage TimeSheet Non Profit Solutions: • Sage Fundraising • Sage MIP Fund Accounting • Sage Millennium

• Agree to name a contact person from your organization who will work with Sage during the Customer Loyalty Program term.
• Agree to allow a third-party vendor to deploy a customer survey using your business partner or certified consultant company name.
• Agree to submit/upload entire Sage customer base (customer showing activity in the past two years) to an independent third-party survey vendor no later than the specified deadline (you can choose to keep your individual customer results confidential, however certain benefits will not apply). 
• Remain in good standing with Sage with an active business partner/certified consultant agreement in force during membership in the Customer Loyalty Program.

If you need more information regarding the Sage Customer Loyalty Program, please email Diana Waterman or call 703-443-6584.