Customer Loyalty Project

Back to the Basics with the Sage Customer Loyalty Project!
Do you want to know what your clients really think about you? Do you want to improve client retention and customer loyalty? Reserve your spot in the Sage Customer Loyalty Project today!

Learn how your customers feel about Sage products and your services. With the Sage Customer Loyalty Project, you’ll have access to a powerful surveying tool that will be deployed to our mutual customers to gain valuable insights. Together we can begin to deliver extraordinary customer experiences.

Sage does the work for you. Once you determine which questions you would like to include on the survey and upload your customer list, Sage takes care of the administration of the entire survey. Then we give you your own personal dashboard to review your results.

Sage Customer Loyalty Enrollment Forms Accepted Now. Save your spot for our next session, beginning July, 2010. 

The Sage Customer Loyalty Project is offered only once per year. Be one of the first 400 to enroll and it's FREE!

“Next to our employees, customers are everything! Without satisfied customers none of us, Sage included, would be in business today. Crouch, Slavin & Company would join this program even without a President’s Circle opportunity. It is paramount we all understand what our clients think about us.”

Gary Crouch
Crouch, Slavin & Company

Why Participate?

• Get complete administration of one survey to all customers each year by an independent third-party vendor. Complete sample management, e-mail invitations, survey programming, and hosting included.
• Access results from each of your individual clients, along with summary report capabilities on total clients interviewed.
• Enjoy dashboard access that will enable you to view results by selected variables.
• Customize your survey by selecting from a bank of additional survey questions that match your business offerings and add them to the standard questions.
• Study your customer experience ranking results against overall partner benchmark for the product lines that you carry.
• Gain an opportunity to win one of four President's Circle Customer Excellence Award spots for the highest promoter scores in an eligible product line category.
• Receive a Customer Loyalty Project Workbook that will help you understand the benefits of the project and how to make the most of it for your business.
• Did we mention it's FREE?

Qualifications for Membership

• Be authorized to sell any product line listed below:
  
  

  Small Business Accounting: • DacEasy by Sage • Simply Accounting by Sage • Peachtree by Sage • Timeslips by Sage • Sage FAS Mid Market/Small Enterprise: • Sage Accpac ERP • Sage MAS 90 and Sage MAS 200 ERP • Sage Analytics • Sage MAS 500 ERP • Sage BusinessVision • Sage PFW ERP • Sage BusinessWorks Accounting • Sage Pro ERP • Sage ERP X3

  Customer Relationship Management: • ACT! by Sage • SageCRM.com • SageCRM • Sage SalesLogix Construction and Real Estate: • Sage Master Builder • Sage Timberline Office Employer Solutions: • Sage Abra HRMS • Sage Carpe Diem • Sage TimeSheet Non Profit Solutions: • Sage Fundraising • Sage MIP Fund Accounting • Sage Millennium

• Agree to name a contact person from your organization who will work with Sage during the Customer Loyalty Project term.
• Agree to allow a third-party vendor to deploy a customer survey using your business partner or certified consultant company name.
• Agree to submit/upload entire Sage customer base (customer showing activity in the past two years) to an independent third-party survey vendor no later than the specified deadline (you can choose to keep your individual customer results confidential, however certain benefits will not apply.)
• Receive a minimum survey response rate of 20% of total customers submitted and at least 25 customer responses to be eligible for a President’s Circle Customer Excellence award.
• Remain in good standing with Sage with an active business partner/certified consultant agreement in force during membership in the Customer Loyalty Project.
• Business partner and/or certified consultant must be at Gold level tier and have at least $25,000 in annual new license revenue to Sage to qualify for a President's Circle Customer Excellence Award.

Reserve your spot today. Enroll now for our next session beginning July, 2010.
Don’t miss out on this fantastic opportunity to understand how our customers feel about their experience with your services and Sage products. If you have any questions or need more information regarding the Sage Customer Loyalty Project, please contact Diana Waterman at 703-443-6584.

Complete the Customer Loyalty Project online Enrollment Form today!