Partner Resources

Award-Winning Support Services
Our support accomplishments have gained recognition from the Software and Support Professionals Association (SSPA) that honored us with the STAR (Software Technical Assistance Recognition) Award for customer service excellence, culminating in our induction into the SSPA Hall of Fame. Our support facilities have also received Support Center Practices certification for multiple years running. Our online support and services Web sites offer anytime, anywhere access, providing you and your customers with self-help services, technical product information, and important updates. The partner self-service sections allow you access for generating quotes, placing product orders, and tracking order status. These online services have also earned back-to-back WebSTAR Awards from the SSPA for demonstrating the highest levels of quality in the delivery of customer support and services over the Web.

Live Sales Assistance
Account managers and sales advisors are available to consult with you to formulate effective product and marketing solutions and strategies to capture new sales opportunities. Regional account managers and account executives work closely with you in the field to maximize sales opportunities and participate in strategic activities, such as prospect visits, user groups, and partner meetings.

Online Marketing and Sales Services
Our online marketing and sales Web sites host an abundance of information to help you beat the competition. These services house communication archives, white papers, slide presentations, demonstration scripts, and much more. You can utilize our comprehensive co-op turnkey marketing programs that include resources, tools, and templates to help with the strategic and tactical aspects of your marketing efforts. Plus, you’ll find other innovative marketing and sales tools and programs readily available to greatly enhance your search for prospects and improve your sales and close ratios.

Training
We are committed to meeting your certification needs by providing easy and intuitive training experiences. Courses are available live in dozens of nationwide locations and on the Web.

Boot Camps
To assist your staff with professional development, we present live, dynamic, and informative sales, marketing, and implementation seminars nationwide. These Boot Camps teach the essential skills and techniques for increasing overall profitability. They are facilitated by experts in our market who have built their own award-winning partner organizations.

Annual Business Partner Conference
Insights is our annual business partner conference that offers key information about Sage, our products, and our focused strategies, providing you with solid ways to improve business and positively impact your growth. Connect and network with other business partners, plus discover winning opportunities to grow your business. You’ll also get the latest facts on the products you sell and support by attending some of the many informative sessions that are offered every year.

Partner Forums and Online Events
Held on a regular basis in numerous locations nationwide, Partner Forums enable you to network and master the art of cross-selling with other Sage partners. We also conduct highly informative, partner-only online events several times each month.

Lead Generation Programs
We understand the critical nature of keeping your pipeline full of new prospects and helping you expand your business opportunities. Therefore, we provide an aggressive corporate marketing strategy to guarantee brand awareness. To build Sage as the brand of choice, we consistently produce corporate and product-specific advertising in numerous national business publications. We also administer issue-oriented public relations campaigns and exhibit in major trade shows to maintain a strong trade and media presence. In addition, we offer the following programs for your benefit.

• Sage Select Partner Program: This special distinction is filled with rewards for your business if you exclusively sell and support Sage products in the marketplace. For your dedicated focus and singular commitment to Sage, you will receive numerous benefits such as lead priority and increased margins on new customer sales.
• Cross-Product Referral Program: This exciting program offers you the opportunity to satisfy your clients’ product needs and earn additional revenue on Sage applications for which you are not yet authorized. We assist you by recommending Sage partners who represent these other product lines. Plus, this program helps you to build relationships with partners for referrals on the products that you carry.
• Sage Accountants Network and Consultant Programs: The Sage Accountants Network (SAN) is a network of thousands of public accounting firms who become members to access software and services that are designed with accountants in mind. SAN is successful because each member is aligned with a Sage business partner to recommend clients for assistance with their automated accounting and business management needs. Similar to SAN, our consultant programs can offer you another opportunity to form an alliance with business professionals in your community who are in a position to recommend business management solution software to their clients.
• Turnkey Marketing: Conducting your own lead generation campaigns is often the most effective way to increase your sales volume, but it may require resources that are not readily available to you. With that in mind, we offer a broad range of proven turnkey marketing programs and templates to help make marketing simple and effective.
• Vertical Market Opportunities: We partner with niche leaders who have established a national presence in key vertical markets. This program can create new service and product opportunities for you in several vertical industries.
• Co-op Marketing: Our Co-op Marketing Program is an excellent way to get the most out of your marketing dollars. Under this program, we provide partial reimbursement for approved marketing activities.
• Business Partner Marketing Guide: Use this guide, which is based on the experience of our most successful business partners and industry, to help apply results-oriented marketing strategies and campaigns to your business.